Last Updated: 15 August 2025
Effective Date: 15 August 2025
1. Acceptance of Terms
These Terms of Service ("Terms") govern your use of the Sharp Zenith website located at sharp-zenith.com and all related services (collectively, the "Service") operated by Sharp Zenith Property Consultancy ("we", "us", or "our").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.
2. About Our Services
Sharp Zenith provides property investment consultancy services including:
- Property sourcing and analysis
- Investment strategy development
- Purchase support and coordination
- Property management services
- Portfolio review and optimisation
- Market research and valuation services
All services are provided in accordance with our professional standards and applicable regulations.
3. User Responsibilities
3.1 Eligibility
You must be at least 18 years old and have the legal capacity to enter into contracts to use our services. You represent and warrant that:
- You are legally entitled to use our services
- All information provided to us is accurate and complete
- You will comply with all applicable laws and regulations
- You have the financial means to pursue property investment
3.2 Account Security
If you create an account with us, you are responsible for:
- Maintaining the confidentiality of your account information
- All activities that occur under your account
- Notifying us immediately of any unauthorised use
- Ensuring your contact information remains current
4. Prohibited Uses
You may not use our Service:
- For any unlawful purpose or to solicit unlawful acts
- To violate any international, federal, provincial, or state regulations or laws
- To infringe upon or violate our intellectual property rights or those of others
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- To submit false or misleading information
- To upload or transmit viruses or malicious code
- To collect or track personal information of others
- To spam, phish, pharm, pretext, spider, crawl, or scrape
5. Fees and Payment
5.1 Service Fees
Our fees are clearly outlined in our service agreements and on our website. Unless otherwise specified:
- All fees are quoted in British Pounds (GBP)
- Fees are payable according to the agreed payment schedule
- Late payment may incur additional charges
- Some services may require deposits or upfront payment
5.2 Refund Policy
Refunds are handled on a case-by-case basis and may be provided at our discretion. Generally:
- Consultation fees are non-refundable after the service is provided
- Deposits may be refundable under certain circumstances
- Management fees are not refundable for services already provided
- Any refunds will be processed within 14 business days
6. Investment Disclaimers
6.1 Investment Risks
Property investment carries inherent risks, including but not limited to:
- Market volatility and potential loss of capital
- Vacancy periods and rental income fluctuations
- Property maintenance and repair costs
- Changes in interest rates and financing costs
- Regulatory and tax law changes
- Economic downturns affecting property values
6.2 No Guarantees
We do not guarantee:
- Specific investment returns or yields
- Capital appreciation or preservation
- Rental income levels or occupancy rates
- Future market performance
- The availability of financing or specific loan terms
7. Intellectual Property Rights
The Service and its original content, features, and functionality are and will remain the exclusive property of Sharp Zenith and its licensors. The Service is protected by copyright, trademark, and other laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service without prior written consent.
8. Termination
We may terminate or suspend your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
You may terminate your use of our services at any time by:
- Providing written notice of termination
- Paying any outstanding fees or charges
- Completing any ongoing transactions
- Removing any content you've submitted
9. Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall Sharp Zenith, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your use of or inability to use the Service
- Any investment decisions made based on our advice
- Unauthorised access to or alteration of your data
- Statements or conduct of any third party
- Any other matter relating to the Service
Our total liability to you for all damages shall not exceed the amount you paid for the specific service giving rise to the claim.
10. Indemnification
You agree to defend, indemnify, and hold harmless Sharp Zenith and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to legal fees), resulting from or arising out of:
- Your use and access of the Service
- Your violation of these Terms
- Your violation of any third party right
- Any investment decisions you make
11. Governing Law and Dispute Resolution
11.1 Governing Law
These Terms shall be interpreted and governed by the laws of England and Wales, without regard to conflict of law provisions.
11.2 Dispute Resolution
Any disputes arising from these Terms or our services shall be resolved through:
- First, good faith negotiations between the parties
- If unsuccessful, binding arbitration under the rules of the London Court of International Arbitration
- The courts of England and Wales shall have exclusive jurisdiction for any matters not resolved through arbitration
12. Professional Standards
Sharp Zenith operates in accordance with:
- The Property Ombudsman Code of Practice
- Royal Institution of Chartered Surveyors (RICS) professional standards
- National Association of Estate Agents (NAEA) guidelines
- Financial Conduct Authority (FCA) regulations where applicable
- All relevant UK property and financial services legislation
13. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.
What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
14. Contact Information
If you have any questions about these Terms of Service, please contact us: