Last Updated: 15 August 2025
Effective Date: 15 August 2025
1. Introduction
Sharp Zenith ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sharp-zenith.com or use our property investment consultancy services.
This policy applies to all users of our website and clients of our services. By using our website or services, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information when you use our services:
- Name and contact information (email address, phone number, postal address)
- Investment preferences and financial information
- Property details and valuation requests
- Communication records and correspondence
- Marketing preferences and consent records
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser information
- Website usage data and page views
- Cookies and tracking technologies data
- Device information and operating system
- Referral source and search terms
3. How We Use Your Information
We use your personal information for the following purposes:
- Providing property investment consultancy services
- Processing enquiries and consultation requests
- Conducting property valuations and market analysis
- Sending newsletters and marketing communications (with consent)
- Improving our website and services
- Complying with legal and regulatory requirements
- Preventing fraud and ensuring security
4. Legal Basis for Processing
Under UK GDPR, we process your personal data on the following legal bases:
- Contract: Processing necessary for performing our services
- Consent: Where you have given specific consent (e.g., marketing emails)
- Legitimate Interests: For business operations and improving services
- Legal Obligation: To comply with legal requirements
5. Information Sharing and Disclosure
We may share your personal information in the following circumstances:
5.1 Service Providers
We may share information with trusted third-party service providers who assist us in:
- Website hosting and technical support
- Email marketing and communication services
- Property valuation and surveying services
- Legal and professional advisory services
5.2 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Prevent fraud or illegal activities
- Enforce our terms and conditions
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyse website performance and usage
- Provide personalised content and advertising
- Enable social media features
You can manage your cookie preferences through our cookie banner or your browser settings. For detailed information, please see our Cookie Policy.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and staff training
- Secure data storage and backup procedures
- Regular monitoring for security breaches
8. Data Retention
We retain your personal information for as long as necessary to:
- Fulfil the purposes for which it was collected
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
Generally, we retain client information for 7 years after the end of our business relationship, unless a longer retention period is required by law.
9. Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your personal data
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to processing for marketing purposes
- Right to Withdraw Consent: Withdraw consent at any time
To exercise these rights, please contact us at [email protected] or use the contact details provided below.
10. International Data Transfers
Your personal data may be transferred to and processed in countries outside the UK. When we transfer data internationally, we ensure appropriate safeguards are in place through:
- Adequacy decisions by the UK Government
- Standard contractual clauses approved by the ICO
- Certification schemes and codes of conduct
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information promptly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Sending email notifications for significant changes
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data in accordance with the law.