Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit our website sharp-zenith.com. They help us provide you with a better browsing experience by remembering your preferences and analysing how you use our site.

Cookies contain information that is transferred to your device's hard drive. They help us improve our website and deliver a better, more personalised service.

2. How We Use Cookies

We use cookies for various purposes to enhance your experience on our website:

• Essential Functionality: To ensure our website works properly
• User Preferences: To remember your settings and choices
• Analytics: To understand how visitors use our website
• Performance: To improve website speed and functionality
• Marketing: To deliver relevant advertising and content
• Security: To protect against fraud and enhance security

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable core functionality such as:

• Website navigation and security
• Form submission and contact features
• Cookie consent management
• Session management and login functionality

Legal Basis: These cookies are necessary for the legitimate interests of operating our website.

3.2 Performance and Analytics Cookies

These cookies collect information about how visitors use our website, including:

• Pages visited most often
• Time spent on pages
• User journey paths
• Error messages encountered
• Website performance metrics

Legal Basis: These cookies require your consent and help us improve our website performance.

3.3 Functionality Cookies

These cookies allow the website to remember choices you make and provide enhanced features:

• Language and region preferences
• Username and login information
• Font size and display preferences
• Previously submitted form information

Legal Basis: These cookies require your consent to provide personalised functionality.

3.4 Marketing and Advertising Cookies

These cookies are used to deliver adverts more relevant to you and your interests:

• Track advertising campaign effectiveness
• Personalise marketing content
• Limit the number of times you see an advertisement
• Social media integration and sharing

Legal Basis: These cookies require your explicit consent for marketing purposes.

4. Cookie Duration

We use both session cookies and persistent cookies:

4.1 Session Cookies

• Temporary cookies that expire when you close your browser
• Used for essential website functionality
• Do not collect personal information

4.2 Persistent Cookies

• Remain on your device for a set period or until manually deleted
• Help us recognise you as a returning visitor
• Store your preferences for future visits
• Typically expire after 30 days to 2 years depending on their purpose

5. Third-Party Cookies

We may use third-party services that set cookies on our website:

5.1 Analytics Services

• Google Analytics: Website traffic and user behaviour analysis
• Hotjar: User experience and heatmap analysis

5.2 Social Media

• Facebook: Social sharing and advertising pixels
• Twitter: Social media integration
• LinkedIn: Professional networking features

5.3 Communication Tools

• Mailchimp: Email marketing and newsletter management
• Live Chat: Customer support functionality

These third parties may have their own cookie policies. We recommend reviewing their privacy policies for more information.

6. Managing Your Cookie Preferences

6.1 Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner allowing you to:

• Accept all cookies
• Accept only necessary cookies
• Customise your cookie preferences

6.2 Browser Settings

You can control cookies through your browser settings:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Manage Website Data
• Edge: Settings > Cookies and site permissions

6.3 Opt-Out Tools

You can opt out of specific types of cookies:

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Advertising Cookies: Your Online Choices

7. Impact of Disabling Cookies

Disabling cookies may affect your experience on our website:

7.1 If You Disable Necessary Cookies

• Some parts of the website may not function properly
• Forms may not submit correctly
• Your preferences won't be remembered
• Security features may be compromised

7.2 If You Disable Analytics Cookies

• We won't be able to track website performance
• Improvements to user experience may be limited
• Your usage data won't be collected

7.3 If You Disable Marketing Cookies

• You may see less relevant advertising
• Social media features may not work properly
• Personalised content recommendations won't be available

8. Data Protection and Privacy

We are committed to protecting your privacy and handling cookies responsibly:

• We only collect data that is necessary for our stated purposes
• Cookie data is stored securely and protected from unauthorised access
• We comply with UK GDPR and data protection regulations
• You have the right to access, rectify, or delete cookie-related data
• We regularly review our cookie practices to ensure compliance

For more information about how we handle your personal data, please see our Privacy Policy.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes:

• We'll update the "Last Updated" date at the top of this policy
• Significant changes will be communicated through our website
• You may be asked to review and accept updated cookie preferences
• Continued use of our website constitutes acceptance of the updated policy

10. Contact Us About Cookies

If you have any questions about our use of cookies or this Cookie Policy, please contact us: